Privacy Policy for Video Factory

At Video Factory, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Introduction

Video Factory is a digital agency that creates videos for its customers. Our customers include end-users such as eCommerce businesses and resellers such as agencies. We also have an affiliate program available. We are a B2B company that uses tracking only for visitor information and on-site tracking with Google tools and such as. We do not sell visitor data or private information to any third party. We value your privacy and are committed to protecting your personal information.

2. Information Collected

When you visit our website or use our services, we may collect personal and non-personal information. Personal information includes your name, email address, phone number, and other contact details. Non-personal information includes your IP address, browser type, device type, and other technical information about your visit to our website.

We collect this information through various means, including website forms, cookies, and other tracking technologies. We use this information to provide our services to you and to improve our website. We do not sell or share personal information with third parties.

3. Use of Information

We use the information we collect for a variety of purposes, including to provide our services to you and to improve our website. Specifically, we use your personal information to communicate with you about our services, to send you marketing emails, and to respond to your inquiries. We use non-personal information to analyze website usage and to improve our website’s performance.

We may use third-party services to process or store your information, such as email marketing services or website hosting providers. We ensure that any third-party service provider we use is GDPR compliant and has appropriate security measures in place.

4. Cookie Policy

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use cookies to remember your preferences, to analyze website usage, and to provide personalized content and ads.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. You can manage your cookie preferences through your browser settings.

5. Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it. We use encryption to protect your information in transit and access controls to limit access to your information. We also conduct regular security audits and train our employees on data protection.

In the event of a data breach, we will notify you and the relevant authorities as required by applicable law.

6. User Rights

You have certain rights with respect to your personal information, including the right to access, correct, or delete your data. You also have the right to object to the processing of your data or to request that we restrict the processing of your data.

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any changes by posting the updated Privacy Policy on our website. Continued use of our website after such changes constitutes acceptance of the updated policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected]. We are committed to protecting your privacy and will respond to your inquiries as soon as possible.